Refund Policy

If Xminds Pro is not right for you, request a full refund within 30 days of your payment and we will refund it in full. This applies to your first payment as well as to any renewal, and you do not have to tell us why.

Refunds are returned to the payment method you used. Depending on your bank, the money usually appears within 5–10 business days.

Email hello@xminds.app from the address on your account, or request it directly from our payment provider at paddle.net using the receipt you received by email. Either route works — you do not need to do both.

You can cancel a subscription any time in your settings. Cancelling stops future payments and keeps Pro active until the end of the period you already paid for. If you would rather have that period refunded, use the guarantee above.

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. Paddle handles payments, invoices, tax and returns, and their refund policy applies alongside this page. Nothing here limits your statutory rights, including the EU right of withdrawal.

Repeated refund requests on new accounts for the same person may be declined, and accounts created to abuse the guarantee can be suspended under our terms.